Your Cart is Empty
Yes! We are a Local Singapore Registered Company with ACRA under registration number 201511727Z.
Yes we do, please drop us an email at hello@fitlah.co for further discussions :)
Yes we do, please drop us an email at hello@fitlah.co for further discussions :)
-------------------------------------------------------------------------------------
Simply submit your request at the Rental Form HERE or Whatsapp us @ 93496826 if you have any other enquiries.
Preferably 1 week in advance to secure your favourite designs. Minimum 2 days in advance as we will need 24 hours in advance to process your order after payment. If it is an urgent next day rental, please Whatsapp us so we can better advise you :)
It will be highly recommended because the electric pump can inflate and deflate the floats. Moreover, the pump is lightweight! About 500g and palm sized :)
You can check the float(s) & electric pump(s) within 24 hours after collection and notify us should there be any problems. We on our hand also check the floats after the float(s) are returned by the previous renters.
The estimated weight are as follow:
-------------------------------------------------------------------------------------
Of course you can! However, the floats will be subjected to availability.
Payment is non-refundable and non-cancellation. If in the event of unforeseen circumstances, we will convert the amount to store credits for future usage (valid for 1 year from receipt date).
Yes, we will require deposit amount depending on which float you are interested in. This is to ensure that we will be compensated in case float(s) are damaged upon returning. We will then assess the damages and deduct accordingly. This is basic responsibility and courtesy, thus we seek your understanding.
Refunds will be done via bank transfer within 3 working days (excluding day of return) once we have verified that the return float(s) are not damaged.
In the event of a damaged float, we will take additional 3-5 working days to refund the remaining deposit as we will need more time to assess the situation.
We apologise but we are unable to do refunds on the day of return as we will need time to check the returned items. It is not possible for us to check the floats on the spot as we need to inflate the floats for at least 24 hours (max 48 hours) to ensure they are not leaking. We seek your understanding in this matter.
This will depend on the degree of the damage. We will send you images of the affected areas on the floats or pumps to justify the amount we will be charging you for.
-------------------------------------------------------------------------------------
We apologise but as our warehouse is not open during the weekend, hence, collection day would have to be from Monday to Friday. We do accept returns over the weekend though, the return location will be advised accordingly :)
Self collection point will usually be at A'Posh Bizhub on weekdays. We are open 2-6pm on most days. We will provide the exact venue & timing with all the details accordingly.
We do not provide delivery service at the moment, but if in the event if you really require this service, please let us know and we will try our best to accommodate to your request.
The collector's IC number is to tally with our details so that there won't be a mixup in orders during pickup.
Of course! :) Please do provide us with the collector's IC number instead and please do inform us at least 24 hours before the collection date.
-------------------------------------------------------------------------------------
We strongly encourage customers to check on the floats on the day of receiving. Floats can be exchanged if there is severe defect such as a tear. Exchanges are allowed within 7 days and it must be in brand new, unused condition. Upon usage, floats will no longer be exchangeable.
Stains are not considered as defects as they are inevitable during manufacturing process. Rest assured that your floats are all brand new! These floats have really large surface & they are heavy to maneuver. Some customers may find the floats to be dusty and powdery but this is normal as powders are sprinkled on the new floats to prevent them from sticking together.
Our floats are made from thick eco-friendly PVC material :)
Yes, we do! International shipping fees are expensive and they will be borne by customers. If you are not from Singapore and wishes to purchase the floats from us, please do drop us an email to hello@fitlah.co :)
We offer our floats at an affordable price with free shipping for all of the huge floats. We outsource and engage external courier services for all of our deliveries. The items will usually be delivered within 2-3 working days after it is shipped out from our warehouse. Cut off time for orders will be 6pm from Monday to Friday. For urgent orders, please feel free to contact us and we will try our best to accommodate :)
Please be assured of the qualities of our floaties! We only use top grade materials for our floats! Lower price at Fitlah does not means lower quality! You have to buy to believe it for yourself :) We wouldn't want to joke with our brand xD